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London internet connections have stopped working again (www.independent.co.uk)

submitted 1 day ago by Emperor@feddit.uk to c/london@feddit.uk

9 comments fedilink hide all child comments

Community Fibre, the London-based internet provider, has been hit by its second outage in a week.

Customers complained they were unable to get online amid a major outage on Friday afternoon.

“Some customers may be experiencing disruption to their service. Our engineers are aware of this issue and working on a solution as their top priority. We apologise for any inconvenience caused and appreciate your patience,” the company said on an update to its status page.

“Please ensure that all equipment is left on with all cables plugged in enable us to restore service as soon as possible.”

It follows another outage on Monday, during which users similarly said their internet connections had stopped working all of a sudden. Then, some found that they were able to get around the issues by changing their DNS settings.

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[–] KazuyaDarklight@lemmy.world 16 points 1 day ago (2 children)

ISP DNS is for suckers.

[–] wewbull@feddit.uk 2 points 17 hours ago (1 children)

What do you suggest instead? Cloudfare? Google? DNS is all far too centralised these days.

[–] Rogue@feddit.uk 4 points 16 hours ago

DNS being centralised is kind of inevitable.

People dislike Cloudflare because it has reached a scale that's concerning but as far as I'm aware they've never abused their dominance.

Quad9 is often recommended as an alternative to the large players