this post was submitted on 28 Aug 2025
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Honestly, the drive thru speaker is on the brink of disappearing if mobile order continues at the pace its going. They'll get rid of it for a QR code or NFC scanner.
Seconded, mine got rid of actual in store ordering and replaced it with kiosks that are basically just a giant interface for the mobile app years ago. I've heard most of their drive through orders are from mobile orders too now, but that is purely anecdotal just from chatting with the guy at the drive through window while I was waiting after placing a mobile order in the parking lot.
I refuse to use those stupid self order kiosks. I went to the drive thru Instead and refused to pull up there so they could deliver my food while artificially keeping the drive thru time per customer statistic low.
In bird-people culture, that is considered a dick move.