this post was submitted on 14 Dec 2024
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Dull Men's Club

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I was in town to set up a new banking account but wanted to check the deals on my existing ones first. I would have used my phone for this but I have recently got a new phone and would need to join a public WiFi to reinstall my previous apps (if it was possible to do this over my unlimited 5G connection, the way to do this wasn't apparent). I attempted to join the library's public WiFi but needed to supply my membership number which I had not brought with me. No problem I thought as I happened to have my passport and I could surely show this to the customer service desk to prove who I was. The person there was helpful, but said I would need to also show proof of address in order to release my membership number. They suggested I access one of my banking apps on my phone which would show my home address on a statement. But getting my banking apps working was the very reason I needed to join the WiFi in the first place! I asked why proving my address was relevant to getting my membership number when I had already proven who I was, and they admitted they didn't know. We both mused at how things like this highlighted the futility of life. I returned home having not accomplished any of the things I set out to do.

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[–] nickwitha_k@lemmy.sdf.org 1 points 2 months ago

I was also unable to join your library's wifi today. Largely because I haven't been to any libraries today.

[–] Golfnbrew@lemmy.world 1 points 2 months ago (1 children)

Sorry for your futile day. Seems your phones data, 4G or 5G, should have enabled your needs...

[–] Neoinvin@lemm.ee 1 points 2 months ago

it's possible they have downloading apps over a cellular connection turned off, though if you initiate the download, there should be a way to force it. you can also always access the actual bank website via a browser.

[–] BCsven@lemmy.ca 0 points 2 months ago (1 children)

A policy established because most libraries are by address region for membership, based on tax funding probably. If you moved out of town and have an address out of jurisdiction you can't use their services. If their policy is picture ID with current address then as stupid as that situation is +1 for the clerk following privacy protocol.

[–] akacastor@lemmy.world -1 points 2 months ago (1 children)

+1 for following protocol? 🤡

A person's day was wasted after they couldn't access a public service, which sounds bad, but I guess on the bright side at least a Rule was enforced against them.

All this for wifi access for a few minutes. Must enforce The Rule to the letter, can't lapse for a moment and make a decision as a human being.

[–] BCsven@lemmy.ca 0 points 2 months ago (1 children)

I agree that the WiFi should be free, but giving out any info without full proof of ID is how social engineering of ID theft happens

[–] akacastor@lemmy.world -1 points 2 months ago (1 children)

You missed the entire point, the reality of the situation is that nobody "was social engineering of ID theft" - a person wanted to use wifi for a few minutes.

It takes nothing to act like a human being and share a wifi password. Instead here we are with you celebrating an automaton for blindly following rules and having no flexibility, because at least this guy wasn't able to "steal his own identity".

"Sure someone's day was wasted, which could have been changed incredibly easily, but really what's most important is blind adherence to The Rules."

[–] monk@lemmy.unboiled.info 0 points 1 month ago

I really hope you and all the other people who think "it takes nothing to act like a human being and" break the rules stay as far away from me, ideally in the insane hemisphere. Cause I do believe that it takes nothing for you to break the rules. It's not a compliment you think it is.