this post was submitted on 20 Feb 2025
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[–] alphapuggle@programming.dev 13 points 2 days ago

Lenovo earned a failing score because, per the report, it "failed to provide the full French repairability index for 12 of the 13 models... available in both the US and France." Because the US PIRG was only able to score one device, Lenovo failed.

As such, it's possible that Lenovo laptops could be more easily repairable than its F score implies, but Lenovo makes accessing French Repairability Index scores extremely difficult. As the report notes, France has required companies to post repair scores and information about repairability since January 2021. This could be an oversight on Lenovo's part. Ars Technica reached out to the PC maker for comment and will update this story if we hear back. For what it's worth, Lenovo scored a C last year, falling behind Asus, Acer, Dell, Microsoft, and HP.