this post was submitted on 09 Mar 2025
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And that assumption is unfounded in Apple's case. My parents have constant issues with their iPhones that you would never get on Android. But my mom is convinced that it's easier to use than Android despite never having tried Android
I'd be interested to hear what those problems are. Not saying you're wrong by any means, but the legacy of the iPhone has been, from the very beginning, a simple, non customizable, piss easy to use, smart phone for dumb people that basically can't be broken (at least on a software level) because it won't let you play with any of the fiddly bits. It does exactly what it does and if you don't like that, shoulda bought an Android instead, because this iPhone isn't about to let you change it.
That's not to say that they can't have bugs or issues, because they certainly can, but the ability of the phone owner to brick themselves is like a fraction of a fraction of a percent of what you'd see with Androids in my experience. Android will let you do what you want up to and including breaking your boot loader if you mess around with developer settings, Apple doesn't even give you dev settings last I knew.
I'm an Android fan myself but I do see that Apple has a use case, and that use case is giving non technically minded people a device that "just works" mostly without having to fiddle with it.