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Synology could bring “certified drive” requirements to more NAS devices (arstechnica.com)

submitted 4 days ago* (last edited 4 days ago) by otter@lemmy.ca to c/selfhosted@lemmy.world

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Synology's telegraphed moves toward a contained ecosystem and seemingly vertical integration are certain to rankle some of its biggest fans, who likely enjoy doing their own system building, shopping, and assembly for the perfect amount of storage. "Pro-sumers," homelab enthusiasts, and those with just a lot of stuff to store at home, or in a small business, previously had a good reason to buy one Synology device every so many years, then stick into them whatever drives they happened to have or acquired at their desired prices. Synology's stated needs for efficient support of drive arrays may be more defensible at the enterprise level, but as it gets closer to the home level, it suggests a different kind of optimization.

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[–] Allero@lemmy.today 47 points 4 days ago* (last edited 4 days ago) (1 children)

That's a massive shot in the foot.

As a Synology owner, I already had enough - they have arbitrarily cut customer support to sanctioned jurisdictions, leaving me without the support they promised and I expected when paying for a device.

Next one will definitely be built from the ground up.

[–] higgsboson@dubvee.org 7 points 4 days ago

They are probably betting they will make more money from businesses. I.e., actual pros, vs prosumer.

I do like my Synology NAS I bought 10 yrs ago, but these days there are more and better alternatives for people who dont really need to pay for the support and stability.