this post was submitted on 09 Jun 2025
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Senators Demand Meta Answer For AI Chatbots Posing as Licensed Therapists (www.booker.senate.gov)
submitted 2 days ago* (last edited 2 days ago) by Pro@programming.dev to c/technology@lemmy.world
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Last week, U.S. Senator Cory Booker (D-NJ), along with Senators Alex Padilla (D-CA), Peter Welch (D-CT), and Adam Schiff (D-CA) sent a letter to executives at Meta expressing concern about reports that AI chatbots created by Meta’s Instagram Studio are pretending to be licensed therapists, even fabricating credentials and license numbers, in an attempt to gain trust from users, potentially including minors, struggling with mental health.

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[–] triptrapper@lemmy.world 5 points 2 days ago

Oh I don't at all support what Meta has done, and I don't trust any company not to harm and exploit users. I was responding to your comment by saying that talking to a chatbot doesn't necessarily indicate that someone has "bigger problems." If they're not in a crisis, and they have reasonable expectations for the chatbot, I can see how it could be a helpful tool. If someone doesn't have access to a real therapist, and a chatbot helps them feel better in the meantime, I'm not going to gatekeep that experience.