this post was submitted on 23 Oct 2025
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At some point tech companies stopped focusing on what customers want/need, and started chasing their own delusions on what the next big thing is that will make them money. Solutions in search of problems, with billions of dollars of hype and marketing behind them. Crypto, NFTs, the metaverse, AI... it's sad to see.
It's not just a tech company thing. Companies are utterly divorced from what customers want now. The only thing that matters is shareholders, and shareholders run on vibes and delusion. From chip makers to coffee makers, if actively pissing off the customers made the stocks go up, they'd do it.