A Boring Dystopia

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Pictures, Videos, Articles showing just how boring it is to live in a dystopic society, or with signs of a dystopic society.

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First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down. (www.bloodinthemachine.com)

submitted 9 months ago by Fontasia@feddit.nl to c/aboringdystopia@lemmy.world

46 comments fedilink hide all child comments

cross-posted from: https://lemmygrad.ml/post/4856141

We live in a sci-fi dystopia.

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[–] fine_sandy_bottom@discuss.tchncs.de 7 points 9 months ago

It's so absurd it doesn't sound credible?

Like any idiot manager can understand that being shown a photo of your wife and kids after being shouted at by a customer for the nth time today isn't really going to help.

It's also incredibly insulting for call centre staff. Imagine encountering real problems with bank policy et cetera and having a computer try to placate you with a nice soothing picture.