this post was submitted on 18 Mar 2025
624 points (99.1% liked)

Technology

66892 readers
5037 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 2 years ago
MODERATORS
 

Amazon has used tricks, algorithms, and surveillance to discourage warehouse employees from unionizing, according to a paper published in the journal Socius.

top 33 comments
sorted by: hot top controversial new old
[–] DarrinBrunner@lemmy.world 18 points 5 hours ago (2 children)

Amazon doesn't sell anything you can't buy somewhere else for the same price. You have no excuse to keep using Amazon. Correction, I'm sure people who buy from Amazon have excuses, but they aren't good ones.

[–] Soup@lemmy.world 7 points 4 hours ago (1 children)

There actually are things that one just cannot find elsewhere easily, and most of the places that reliably carry them locally are places like Walmart which aren’t better. That said, it’s always the very last place I look.

With all this nonsense I’m going to start asking local stores if they can order stuff for me, though, and just be extra patient. For example, it’s wild how little there is for mandolins at local music stores but at least the British strings I’m going to try switching to are there so that’s something.

[–] Rekorse@sh.itjust.works 2 points 1 hour ago

Wow, had no idea amazon was the only online marketplace. If we didnt have amazon, wed have to go back to thrift stores or some shit until some genius figures out how to take orders and ship goods far away again.

Also, musicians love to talk about music, and tend to work in music stores. Start calling around, they dont need to be local, most will ship to you.

[–] TheRealKuni@midwest.social 3 points 3 hours ago

There was a “don’t use Amazon for a week” boycott thing at the beginning of March. It shocked me how quickly I lost the urge to just go order stuff the moment I thought of it. After the week was over I just kept not ordering stuff (with the exception of a subscription that came through).

Definitely at least helped me cut back.

[–] baggachipz@sh.itjust.works 31 points 9 hours ago (1 children)

“Accused”? It couldn’t be more obvious.

It’s nothing new; I worked in a call center 15 years ago where the algorithms were designed to work them as hard as possible and steal commissions because they were too tired to pay attention. I should know because they told me to do that, I refused, and was fired for it.

[–] TrojanRoomCoffeePot@lemmy.world 2 points 3 hours ago

Same old trick in a new venue. This has been happening for a long time in Asian warehousing, but has hopped the pond this last decade or so. Worker's efficiency is set to a certain rate of efficiency, then they're reprimanded/fired for failing to meet it. The catch is that it's a challenging pace to begin with, and the window for successful completion almost-imperceptibly narrows, eventually becoming so ludicrously small that they must injure or maim themselves trying to beat it or even match the pace. Once they quit or cripple themselves, the company simply slides in a new candidate who doesn't yet understand just how Hellacious the work is.

[–] smol_beans@lemmy.world 69 points 17 hours ago (1 children)

This is what every big company does just sometimes without the algo. This is why we need unions

[–] Flocklesscrow@lemm.ee 11 points 5 hours ago (1 children)

Not just unions, but also a functional Dept of Justice that hands out criminal charges for these criminal offenses.

Paying a fine is NOT adequate. The historical alternative was workers pulling the executives out of their houses in the night and burning down the factory.

[–] Srh@lemmy.world 4 points 5 hours ago

FYI they even don't pay a fine when they break the National Labor Relations Act.

[–] Lost_My_Mind@lemmy.world 138 points 19 hours ago (4 children)

Me 8 years ago:

I'm absolutely not getting a job at amazon, or ups, or usps. I'm not taking a job where you don't have permission to pee. I'm a human being. I don't care if I'm the president of the united states giving a state of the union address live on tv. If I have to pee, I'd tell the camera "Hey America, go grab a snack or something. I'll be right back in like 2 minutes." Fuck it, if I gotta pee, that's just what I'm going to do. Fuck your profits for 3 minutes. I'M expelling waste.

And then my sister is like "it's not that bad."

Then me reading news 6 years ago that an amazon worker died of a heart attack and his coworkers didn't even stop to call 911.

My sister thinks I made that up.

[–] Flocklesscrow@lemm.ee 2 points 5 hours ago (1 children)

Before the internet, people would say some ignorant shit and we'd all just carry it around like a nugget of gold.

People still say ignorant shit, but now at least we can mark them for their nonsense and ignore their opinions.

Best way I've ever heard it described was that before the Internet, every village had it's idiot... "Hatians are eating pets? What? Oh, you were talking to Jerry."

Now, all the village idiots have glommed into each other and retweet the insanity back and forth until it takes on a life of it's own. "Buttery males!" and "adrenochrome extractions happening in basements of pizza places" etc etc etc.

[–] dependencyinjection@discuss.tchncs.de 12 points 9 hours ago (1 children)

It really is that bad though, I used to think I was insane when I worked customer service call centre roles and they’d say (like all places I worked), without laughing, that we should get there 15 minutes before our shift to load all our systems. So basically work 75 mins for free each week. Whilst at the same time they pay as little as legally required and monitor your toilet breaks about 9 mins a day.

So naturally I am against this and push back and they say you gotta do it. And I’m like like fuck I do bro I could leave this job now and get another one tomorrow. In the end I was ready to die on this hill so I go in 15 mins early and at the end of the day I log off 15 mins early to get my coat on. Suffice to say I was no longer required to log in early. Most people did it though.

Now to contrast this I am a software developer who has got lucky at a small company, tiny actually. They really care about the staff and the clients. I’m sick quite a lot more than the average person and I overthink things but I am told that WE come first we don’t live to work we work to live. Recently we all got pay rises and our hours reduced. There is no micro managing, no targets and no pressure. Only the pressure my stupid brain puts on myself.

[–] Lost_My_Mind@lemmy.world 3 points 8 hours ago (1 children)

So uhhhhhh.....I'm not a software developer, but are you guys hiring? I don't know. I'll dress up in a clown suit and do unfunny things. Maybe I can mime a satire of what it's like working at other jobs. Like drinking coffee, looking exhausted, typing on a keyboard, looking exhausted, talking on the phone, looking exhausted, sorting through filing cabinets, hanging yourself with a noose......uh.....I mean......looking exhausted.

My point is, your job sounds amazing, and I want to work there even if I don't have any skills or qualifications. Let's make this happen.

[–] dependencyinjection@discuss.tchncs.de 3 points 7 hours ago (1 children)

Hey, if I was in charge I would hire you right now.

Whenever I talk about my job I have to stress so much that I am lucky af. I don’t believe I deserve to be where I am because frankly I was a mess at life until late thirties and made a mountain of poor life choices.

My point in this is to say that change is possible for anybody, given enough determination, a massive dose of luck and being in the right place to actually get my life on track. I am not special and I’m not particularly smart, just like solving problems.

If you’re interested I did a couple of coding boot camps and although I had a lot of experience from just making things for myself I believe anybody can up skill.

[–] mutual_ayed@sh.itjust.works 4 points 7 hours ago (1 children)

You deserve to be there or they wouldn't have hired you. You work with smart people who know their shit. They wouldn't have you there if you didn't contribute.

However remember that as soon as it starts to get bad jump ship or form a union. You only matter until that tiny company gets bought up by another larger company....like Amazon.

https://en.m.wikipedia.org/wiki/List_of_mergers_and_acquisitions_by_Amazon

With the impending financial crisis expect there to be a lot of "consolidation" in the market.

https://en.m.wikipedia.org/wiki/The_Shock_Doctrine

[–] dependencyinjection@discuss.tchncs.de 4 points 7 hours ago (1 children)

Thanks for the info.

We will definitely never be bought out by another company. Both the owners are also software engineers and are not in it for loads of money.

So we don’t actively look for new clients as we find that since we are so fair and work well with our clients we get a lot of repeat business and word of mouth means a lot of people recommend us.

This is part of why they increased our pay and reduced our hours, because they were in a position to be able to do that and they truly put life first then work. So there is literally no chance we would ever start ramping up our need for more clients or trying to sell the business.

As an example we could quote a client £30,000 for an application and write a very thorough specification and timescale. But then a year later we could still be making changes for the client at no extra cost as the boss takes the approach if the requests seems reasonable then we will do it. We make a fortune on hosting applications and servers for all clients anyway that it all evens out in the end.

Honestly it’s really hard for me to articulate what kind of a place it is and how they show everyday that they do care about us all. They don’t really like remote work but I’ve had car issues for over a year and they’re happy for me to do 2 days in office and 2.5 days at home. Now that the car situation is sorted but money is tight for a new one particular with the mileage I would do they just said nah the current situation is working for you and us so let’s just keep doing that.

[–] mutual_ayed@sh.itjust.works 1 points 5 hours ago (1 children)

Glad to hear it. Hopefully you have a long tenure there and the company grows at a sustainable rate. You're in like 1% of the market.

Thank you.

Yes I am aware and that’s funny is when I was interviewing for my first junior dev role I was so frustrated that none of the larger companies seemed to like me, I really sucked at interviewing and as I have ADHD I either overshare way too much or just blob the interview.

Now speaking to people I trained with who were hired by the likes of Goldman Sachs (they only took degree people) they all hate it. Like they got put on temp contracts and won’t be made permanent. Some women went in from Google and said why you paying these engineers so much get them out of the country to somewhere where labour is cheaper. 😤

[–] FRYD@sh.itjust.works 67 points 19 hours ago (3 children)

USPS is unionized. No cameras, Way less micro-management, and you can pee when you want to.

[–] tuxiqae@lemmy.dbzer0.com 3 points 5 hours ago

Sure makes you wonder why the elected officials want to defund it in favor of Fedex and others /s

[–] OhVenus_Baby@lemmy.ml 16 points 15 hours ago* (last edited 15 hours ago) (1 children)

USPS isn't all sunshine and rainbows. I know multiple regional managers and local district managers as well as post masters. It's a very tough demanding and long job.

A single delivery driver can deliver 630am till 1030pm and still not have all the mail out. While head quarters will deny adding drivers to routes or changing anything to ease the loads.

Don't get me started on mentioning package theft, insurance claims, and other related issues.

[–] Soup@lemmy.world 1 points 4 hours ago

People gotta start working the hours they’re paid for. If I’m working my shift well then it’s not my fault that the company is understaffed and I am not gunna bust my ass to cover for someone’s poor leadership.

[–] dan@upvote.au 10 points 18 hours ago (1 children)

Aren't some Amazon warehouses unionized too?

[–] Psythik@lemmy.world 7 points 13 hours ago (2 children)

As someone who worked there for a year, the nice thing about Amazon is that managers don't harass you—even if you come in late every single day—and the 40 hours of personal time granted every week is great too. It's the kind of job where you can just put on your headphones and zone out, and never have to come in on days when you don't feel like it. Just call off in the app.

Still wouldn't recommend that anyone works there. Everything else about the job sucks.

[–] daddy32@lemmy.world 13 points 9 hours ago

40 hours of personal time granted every week is great too

Wtf is this? You have 168 personal hours every week. It is not at the decision of your employer.

[–] TheBat@lemmy.world 3 points 13 hours ago

As someone who worked there for a year

In the warehouse?

[–] RonnyZittledong@lemmy.world 52 points 19 hours ago (2 children)

You are not a human. You are a meat robot. Just something to be used up and replaced.

[–] MrVilliam@lemm.ee 42 points 19 hours ago

And they're terrified of all the childless cat ladies opting to not produce their next generation of laborer/consumer brood to be said replacement. Hence the crackdown on abortions and contraception and people who pair up in ways that cannot yield children. You can't have the infinite growth that capitalism demands if the number of producers and consumers goes down.

[–] aeternum@lemmy.blahaj.zone 16 points 17 hours ago (1 children)

Negative. I am a meat Popsicle!

[–] 0x0@lemmy.dbzer0.com 5 points 15 hours ago

It's gonna be hot Hot HOT!!

[–] MyOpinion@lemm.ee 4 points 16 hours ago

Amazon 101 work them until they break.