Nelizea

joined 2 years ago
MODERATOR OF
 

from the team:


Hey everyone,

We are now able to share that Proton VPN has successfully passed its 4th consecutive independent audit of our strict no-logs policy, conducted by Securitum, a leading European security auditing company.

Key takeaways from the audit:

  • No activity or metadata logs are kept anywhere on our servers.
  • No inspection of user traffic occurs.
  • Robust administrative and technical controls are in place, including automated configuration management and a dual-control change process.
  • The no-logs policy is enforced uniformly across all servers, regions, and subscription tiers.

Don’t trust, verify is not just something we preach, but something we practice, so our no-logs policy has now been verified by independent experts; you don’t have to take our word for it.

📖 Read the full audit report here

Stay safe,

Proton Team

[–] Nelizea@lemmy.world 18 points 2 weeks ago* (last edited 2 weeks ago) (2 children)

Github will be available in the upcoming weeks, an APK version might be available sooner.

Source: https://old.reddit.com/r/ProtonMail/comments/1np7knu/new_proton_mail_app_just_released/ng3ikl1/

edit:

Android source code and APK is already on github:

https://github.com/ProtonMail/android-mail

 

from the team:


Hi everyone,

We’re excited to announce that the new Proton Mail apps for iOS and Android are now available.

We’ve listened to your feedback, and this release is designed to address your needs and improve your experience.

Here’s what’s new:

  • Faster performance: emails open quicker, routine actions, like scrolling your inbox, archiving threads, or replying on the go, all feel instant, and the overall app is more responsive.
  • A modern design: managing your inbox is now easier thanks to a refreshed interface with simpler navigation.
  • Offline mode: read, write, and organize emails without an internet connection. Changes sync automatically once you’re back online.
  • Feature parity: iOS and Android now share the same features (such as snooze and schedule send), with updates rolling out in sync across both platforms.

On the technical side, the apps now share ~80% of their code thanks to a new architecture built in Rust.

Getting the update:

On iOS: you can update manually from the App Store.

On Android: the new version is gradually rolling out on the Play Store.

Read the full story here: https://proton.me/blog/new-mail-apps

This milestone wouldn’t have been possible without all of you, the Proton community. Thank you to everyone who tested early builds, reported bugs, and gave feedback. You’ve been a huge part of this journey.

 

from the team:


Last month, we released split tunneling on Linux in Beta, and we’ve now added an ‘include’ mode as part of the latest release!

Thank you to everyone for helping us test and providing valuable feedback as we continue to improve our Linux app.

Here’s how to get the beta for:

✅ Debian

✅ Ubuntu

✅ Fedora

https://protonvpn.com/support/linux-beta

Please also note that:

The new Split Tunneling feature is not compatible with the Linux kernel 6.16, we are working on a fix. Until then, to use split tunneling, downgrade to an older kernel version.

Your existing Split Tunneling configuration will be reset on application start, the addition of the 'include' mode feature made this necessary. Stay safe,

Proton Team

[–] Nelizea@lemmy.world 4 points 3 weeks ago (1 children)

From Andy:


There's some misinformation floating around that I think is worth a post to clarify.

Proton generally only suspends accounts if 1) forced to do so by a Swiss govt order 2) we are sure beyond a reasonable doubt the user breached Protons Terms of Service (ToS) or 3) we detect that the user has been compromised.

Contrary to what some people think, Proton generally only suspends a single service and not all services. For example, let's say you decide to start sending spam in violation of Proton ToS, Proton Mail may be suspended, but Proton Pass will continue to work. There are of course exceptions to this (for example, if an attacker is hitting your account or has already gotten in, we'll lock the whole thing down until you get in touch with us).

In general, account suspensions due to (1) and (2) are extremely rare, with (3) being slightly more common. (2) typically happens with newly created accounts with are used for spamming or registering large number of accounts at third party services (such as Instagram, etc). The odds of an account you have been using for a while suddenly being suspended is virtually zero, and even then, we have a 24/7 team you can contact to appeal.

For ToS violations, it is irrelevant who reports the violation to us, if the violation is verified beyond a reasonable doubt, Proton will suspend the account. Proton data is encrypted, but we use OSINT techniques, our datasets of dark web chatter, information shared with us by other tech companies, and various other methods to do verification.

From time to time, there are claims that Proton is suspending accounts improperly. Our policy is not to comment publicly on specific cases, but there is usually more to the story than meets the eye, and the anonymous posters on the internet generally don't disclose the full story. Such claims should therefore not be taken as fact, as the facts themselves are usually wrong.

To give an illustrative example, recently it was claimed that Proton was blocking the account of journalists. However, these were not "journalists" in the traditional sense, but hacktivists who were involved in a number of hacking incidents, which is a violation of Proton's ToS, and therefore subject to suspension of all accounts. In this case, I made the decision to exceptionally restore two accounts because hacktivism cases are not always black and white. However, Proton's policy is that if you use some accounts for illegal purposes, you will also lose access to the accounts where you have not yet conducted illegal activities.

Proton has no choice but to enforce ToS, because if activities which are illegal under Swiss law, or other activities which are technically not illegal but damaging to Proton (such as sending spam) where not forbidden, Proton would unfortunately become blocked by other email providers, hurting legitimate users.

In enforcing our ToS, we show no favor or bias. It does not matter your ideology or which "side" you are on, Proton enforces the ToS uniformly.

Proton's ToS can be found here: https://proton.me/legal/terms

Proton's abuse appeal form can be found here: https://proton.me/support/appeal-abuse

Abuse and ToS violations can be reported here (all reports are treated confidentially): https://proton.me/support/report-abuse

Thank you for your understanding.

[–] Nelizea@lemmy.world 6 points 3 weeks ago

https://account.proton.me/ --> Settings --> Dashboard --> Scroll down -> Application Notifications --> Disable "In-app notifications"

There you can deactivate that.

[–] Nelizea@lemmy.world 9 points 1 month ago

Lumo isn't a model; it uses open models, so this is a strange comparison. You can find the models Lumo uses in the privacy policy:  https://proton.me/support/lumo-privacy

Additionally, as others have pointed out, the client apps are open source as well.

 

from the team:

—————————

Hey everyone! Proton Drive for Windows now lets you easily and effortlessly import your Google Photos library into a private, encrypted space only you can access.

Why move your photos to Proton Drive?

  • Keep your memories private and encrypted
  • Transfer your albums exactly as they are
  • Avoid AI using your photos for tracking or training
  • Take a step away from Big Tech - your photos belong to you, not algorithms

How to move from Google Photos to Proton Drive

  1. Export your photos using Google Takeout
  2. In the Proton Drive Windows app, go to Photos import
  3. Choose Import from Google Photos and import your photos and albums to Proton Drive

Also, it’s not just Google Photos. You can import pictures from any folder, USB stick, hard drive, or other cloud service, creating a complete, encrypted photo library.

Photo import is available now in the Proton Drive app for Windows.

Try it now: proton.me/drive

Find out more here: https://proton.me/blog/google-photos-import-windows

As always, we’d love to hear your thoughts. Stay safe, Proton Team

[–] Nelizea@lemmy.world 4 points 1 month ago* (last edited 1 month ago)

is it full account access?

Yes ,they can also as example keep paying for the account

[–] Nelizea@lemmy.world 30 points 1 month ago (1 children)

Proton does not hold the access key in a form that allows us to decrypt a user's data. Instead, we store a copy of the account’s encryption key, which itself is encrypted using the trusted contact’s public key. This means only the trusted contact can decrypt it — and even they can only do so once Proton's system grants access, for example after a confirmed emergency or timeframe. Neither Proton nor the trusted contact can access the user’s data on their own — both are required for access to happen, preserving end-to-end encryption principles.

 

from the team:


Proton protects your digital life: your emails, files, and passwords. In an emergency, it may be critical that the people you trust can access this information securely.

Proton's Emergency Access Feature

With Emergency Access, you can designate up to five trusted contacts who can access your Proton Mail, Proton Drive, Proton Pass, and Proton VPN if the unexpected occurs.

How it works:

  • Choose up to 5 Proton users as emergency contacts.
  • Trusted contacts who make an access request can access your account after a set wait time. During the wait time, you can approve the request immediately or deny it. If you do nothing, the request will automatically be approved after the wait time.
  • You can revoke or modify access at any time.

Emergency access preserves end-to-end encryption.

This feature is now available with paid Proton plans.

If you want peace of mind and flexibility in critical situations, set up Emergency Access today and make sure your loved ones are never locked out of essential information.

Read more: https://proton.me/blog/emergency-access

[–] Nelizea@lemmy.world 3 points 2 months ago (1 children)

Still planned for summer, which in Switzerland (HQ of Proton) is until 22nd September

[–] Nelizea@lemmy.world 3 points 2 months ago

You're welcome, I am here for the community 👍

[–] Nelizea@lemmy.world 9 points 2 months ago* (last edited 2 months ago) (1 children)

One of the Proton Linux devs just commented about that over in the Proton VPN subreddit:

We're going to work on it, there are some issues with the DNS resolver that debian uses, which is not the same as Ubuntu and Fedora, which makes split tunneling behave in an unexpected manner.

[–] Nelizea@lemmy.world 9 points 2 months ago (2 children)

Out of curiosity, are you or any of the other mods with Proton officially? I appreciate the updates regardless, I was curious if this was an official / unofficial community

We are the same volunteering moderators as on all the Proton subreddits. Official in that way and that the owner of the board here is the Proton account beloging to the team, unofficial in the way that the Proton Team isn't really present here.

[–] Nelizea@lemmy.world 1 points 2 months ago

Do you still need help or did you get it sorted?

117
submitted 2 months ago* (last edited 2 months ago) by Nelizea@lemmy.world to c/protonprivacy@lemmy.world
 

Sorry for the absence, it has been a bit hectic! News from the Proton Team:


Hey everyone,

It’s finally here! Split Tunneling is officially rolling out in beta for Linux, starting with Fedora and Ubuntu (latest versions only).

This is an early release, and we’ll keep on making improvements together with your help. We wanted to get it out there for anyone who wants to test-drive it and help shape how it evolves.

What’s in this release:

  • Exclude mode only — you can pick apps to bypass the VPN
  • Fedora + Ubuntu support
  • Works only with the official Proton VPN Linux app

🔜 Coming soon:

  • Include mode — route only selected apps through the VPN
  • IP-based rules
  • Debian 12 support

⚠️ A few caveats:

  • You’ll need the latest version of our Linux app
  • Feature is available only for those on a paid plan
  • The feature won’t be available for (unofficial) Flatpak versions of our app, so please use our official installer from our website.
  • Bugs and limited functionality are expected (beta life)

Let us know how it works for you, and what you’d like to see next! We are going to keep making improvements and changes to this feature over time, so give us as much feedback as you can.

Stay safe,

Proton Team

 

from the team:


Hey everyone! 👋

We’ve been hard at work behind the scenes, and with spring in full swing, we wanted to share a few recent Proton VPN updates that we think you’ll appreciate. These aren’t flashy new features — just thoughtful improvements to make your online life smoother, safer, and more efficient.

🛡️ NetShield is now even better at blocking phishing sites

Worried about accidentally clicking a sketchy link? We’ve expanded the list of known phishing domains NetShield blocks — so now it stops more bad stuff before it even has a chance to load. Just turn on NetShield in the app, and you’re good to go.

🔋 Battery life improvements for mobile users

We’ve improved how Proton VPN runs in the background on both Android and iOS. If you're on the move using a cellular connection, the app will now let your phone rest more when idle, meaning less power drain and longer battery life.

Some quick tips for even better battery life:

  • Use WiFi when you can (uses less power than mobile data)

  • Switch to WireGuard (lightweight and battery-friendly)

  • Don’t stress about using lots of data — that barely affects battery usage

Faster browsing when conditions aren’t perfect

Proton VPN has always been fast, but now it’s smarter too. If your connection is being slowed down due to certain network quirks, the app can detect and automatically fix it in real-time so you get the fastest connection speed available. No manual tweaking needed.

We know “invisible” updates aren’t as exciting as shiny new features, but these kinds of tweaks make a huge difference day-to-day — and they’re all part of our mission to keep improving the VPN experience.

Let us know how these updates are working for you, or if you’ve noticed a difference!

🔗 Full blog post here

As always, thanks for being part of the Proton community 💜

Stay safe,

Proton Team

 

from the team:


Easily Organize, Share, and Protect the Moments that Matter to You

Hey everyone,

You’ve asked for better ways to manage your photos — and we’ve been listening.

Starting today, Albums are rolling out in Proton Drive on web, iOS, and Android! 🎉

Now you can organize, share, and relive your favorite memories — from vacations to family milestones.

📂 What You Can Do with Albums

🗂️ Organize with Custom Collections

Group weekend trips, birthdays, or years of travel into custom albums — no more endless scrolling through one big “Uploads” folder.

🤝 Share (on Your Terms)

Invite friends or family by email to a shared album.

You stay in control:

• Decide who can view or contribute

• Revoke access anytime

• Real-time syncing keeps everyone updated

Tag Your Best Moments

Mark top shots — or memes (we don’t judge) — as Favorites for one-tap access to your personal highlight reel.

🔐 Keep Personal Moments Private, Always

Everything stays end-to-end encrypted:

• Album names

• Photos & videos

• Even metadata

No ads. No AI training. No leaks. Just privacy.

🔜 Coming Soon

We’re just getting started! More features are on the way:

• 🔗 Link sharing — Send albums to anyone, even without a Proton account

• 🖼️ Screenshot filter — Surface receipts, memes, or secret recipes in seconds

#🛡️ Protect the Moments That Matter Most

Many photo storage services scan your data to target ads or train AI.

Proton Drive keeps your photos safe, private, and under your control.

🎁 New to Proton Drive?

Sign up for Drive Plus to unlock 200 GB of encrypted cloud storage — enough for over 40,000 high-res photos (5MB each)!

📲 Get Started Now

🔗 Read the full announcement: https://proton.me/blog/proton-drive-photo-albums

📱 Update your app or download Proton Drive on:

• Android

• iOS

• Web App

💬 We can’t wait to hear what you think — and spot any bugs we missed!

Drop your feedback, questions, or feature requests below. Your input helps make Proton Drive even better.

Stay safe, –Proton Team

 

from the team:


Managing your documents with Proton Drive just got a lot smoother.

Quick Access

You can now jump straight to your Docs from the app switcher in Mail, Calendar, or Drive on web.

Find What You Need Fast

  • See your recently accessed documents
  • Sort by name or by last viewed
  • Create new documents with just a tap

Stay in Sync with Your Team

You can now accept or reject document invitations directly when someone shares one with you.

Use the context menu to:

  • Share
  • Move
  • Open its folder in Drive
  • Rename
  • Move to trash
  • Try it here: docs.proton.me

Let us know your thoughts, and as always, thank you for your continuous support!

Stay safe, Proton Team

 

From the team:


Hey everyone,

As our progress towards the roadmap we recently reminded you of continues, we’re glad to announce that Proton Pass item file attachments are now possible across all item types.

Important information, such as backup codes for your logins, can now easily be stored in any format, such as PDF, JPEG, PNG, or even a .txt file! There is also the option to upload multiple files to one item.

As you may know, cloud storage space has become somewhat of a commodity in our digital era, meaning we can only offer this functionality to our paying users.

Here are the paid plans that will get access to this feature starting today:

  • Pass Plus
  • Pass Family
  • Proton Pass Professional
  • Proton Unlimited
  • Proton Visionary
  • Proton Family
  • Proton Duo

You can upload any file up to 100MB per file, with a total of 10-500GB in storage space for attachments, depending on your plan.

We hope the addition of this new feature will greatly improve your experience with Proton Pass, and we look forward to hearing your thoughts on it!

If you have any questions, such as what the storage limit is, you can learn more here: https://proton.me/support/pass-file-attachments

Feel free to let us know your thoughts and questions below!

Stay safe,

Proton Team

37
submitted 6 months ago* (last edited 6 months ago) by Nelizea@lemmy.world to c/protonprivacy@lemmy.world
 

The Proton 2025 sping roadmaps are released!

Today, we’re sharing our plans for the next three to six months — a roadmap of the new features and improvements designed to give you more powerful tools to protect your privacy, boost your productivity, and take control of your digital life.

Proton 2025 spring roadmaps

https://proton.me/blog/product-roadmaps-spring-summer-2025

Proton VPN roadmap for spring and summer 2025

https://protonvpn.com/blog/vpn-roadmap-spring-summer-2025

Proton Mail and Proton Calendar roadmap for spring and summer 2025

https://proton.me/blog/mail-calendar-roadmap-spring-summer-2025

Proton Drive roadmap for spring 2025

https://proton.me/blog/drive-roadmap-spring-2025

Proton Pass roadmap for spring

https://proton.me/blog/pass-roadmap-spring-2025

 

from the team:


Hello everyone

Today, we’re introducing a new version of the profiles feature on Android devices, allowing you to easily connect to specific VPN presets depending on your needs.

Using connection profiles on Android will allow you to define:

  • The country/city /server you want to connect to
  • The connection type (Standard, Secure Core, P2P)
  • The VPN Protocol (OpenVPN, WireGuard, Stealth)
  • Enable/disable Secure Core, NetShield, DNS filtering, and define NAT type.

We’re also introducing an Android-exclusive (for now) feature, allowing you to auto-launch a website upon connection. Simply toggle the feature on and define the URL, which will be opened via your device’s default browser upon connection.

You can learn more about this feature and connection profiles on Android here.

Please note that these updates only apply to users on paid plans.

We’ll be back later today with more updates, but until then, stay safe.

  • Proton Team
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