this post was submitted on 27 Nov 2024
498 points (98.4% liked)

Technology

63082 readers
3566 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 2 years ago
MODERATORS
L3s@lemmy.world
enu@lemmy.world
technopagan@lemmy.world
L4s@lemmy.world
498
ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)
submitted 2 months ago by cm0002@lemmy.world to c/technology@lemmy.world
75 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] x00z@lemmy.world 27 points 2 months ago (1 children)

The only reason I take their customer service up my ass is because it always sucks no matter what ISP I use.

[–] ThePowerOfGeek@lemmy.world 27 points 2 months ago

The only reason I do it is because I have no other choice. For me it's either suffering with Comcast or using extremely shitty DSL (which is too slow for me to do my job properly). I live in a suburban area, but for some reason, my neighborhood has only one high speed option. And I know there are plenty of other people all over the country in the same predicament.