this post was submitted on 13 Mar 2025
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Is your Proton account new? I believe Proton automatically filters out verification emails like that until the account reaches a certain age. As a means of restricting users from creating an anonymous throwaway Proton account to use just to sign up for another service to abuse it. Verification emails will not appear in your spam/junk/deleted folder or anything. You will just not receive them in any way at all. I am not sure how many days it takes for that restriction to be automatically lifted.
This sounds like a very weird policy to me. The mails to my account are 99.9...% mails from other services. Registrations, newsletters, order confirmations, password resets etc. If you filter out such mails, the account would be pretty meaningless to me. And if it unlocks automatically, also scammers can wait a couple of days between account creation and using it.
It is new. I didn’t know that was a thing with Proton.
Yeah, I cannot find it documented anywhere. Which is probably on purpose, to avoid malicious actors finding out ways to bypass it. But you can find plenty of users on Reddit and whatnot complaining about how they are not getting registration emails for whatever services in their new Proton email accounts, then it suddenly works just fine when they try again ten days later.