techsupport

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The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

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Can't reply to DM; User Not Found? (pawb.social)

submitted 1 month ago by Kolanaki@pawb.social to c/techsupport@lemmy.world

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I hope this is the right tech support comm for general Lemmy issues; not sure if this is limited to just Lemmy.World nor do I know if my problem is instance related...

Anyway... Got a DM from a user about an hour ago, but when I try to reply I am given an error that the user does not exist. Their profile is viewable. They just messaged me. I know they are active on the site, as I see them posting pretty regularly... Not sure why I can't DM them back tho.

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[–] infeeeee@lemmy.zip 2 points 1 month ago

The other user is on infosec.pub, and they have an instance specific support community, ask it there, maybe their admin can see something we can't: !infosecpub@infosec.pub

You instance has a similar general community with similar questions: !meta@pawb.social worth a try crossposting there.