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this post was submitted on 16 Jul 2025
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Fuck Cars
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I don't disagree that it's stupid but my problem is the stacking - Delivery fee and Service fee? The service is delivery! Why are they two fees? Either the cost of the delivery is being itemized in real time ($1.99 for gas, the rest for the human) or the delivery isn't $1.99! If the cost to deliver an item is $20 and I make $50/hr working a project, maybe having food delivered makes sense.
But also, I know the delivery guy isn't making all that and he's delivering five orders so don't charge me a service fee when I'm already subsidizing you paying him a shit wage.
Everything is shitty either way.
No, the service fee is either charged by the payment provider (or at least to offset the fee the payment provider charges). Has nothing to do with delivery (you also have to pay it when you pre-pay for takeout online)
Visa and Mastercard processing fee is slightly less than 2% of a total operation. Who takes the rest?
In the US it's generally 2.5% - 3.5% (plus a bunch of BS fees and charges added on top).
I don't know what payment service was used here. It is only around 2-3% on my invoices.
edit: Seems in the US a bunch of other stuff (like cost of running a website, insurance) can be included in the service fee.
2-3% is insane. It boggles my mind how it became accepted to pay almost everything with a credit card in america.
I'm not American but I got one with my bank account a few years back and I do use it a lot. It makes online payments super convenient. And with offline shopping it's the vendors that eat the fee, so also no downside for the consumer (though I tend to use the debit card for that).
Which is the whole point. They chauferring you a burrito, and make you pay for their insurance.
Sure I guess.
But my point was that the delivery is not the service here. In fact the service fee is basically every BUT the delivery.