this post was submitted on 09 Feb 2025
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A Boring Dystopia

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[–] Godort@lemm.ee 141 points 2 weeks ago* (last edited 2 weeks ago) (4 children)

Man, it just keeps getting worse.

The first sign is a reasonable expectation, the second sign removes a little agency but is still decent customer service, the third sign reads like a parody of overbearing corporate attitudes, and the fourth is just abusive

[–] Crankenstein@lemmy.world 67 points 2 weeks ago* (last edited 2 weeks ago)

The 4th is straight up a symptom of abuse victims.

People literally have to go to therapy to learn how to stop doing that to themselves.

Imagine doing years of therapy to unlearn this habit only to have some middle manager cunt cause you to relapse.

[–] chemicalwonka@discuss.tchncs.de 32 points 2 weeks ago (2 children)

The fifth should be instructions on how to kneel for the boss to get whipped and not complain

[–] lordnikon@lemmy.world 9 points 2 weeks ago

Yeah kneel to get whipped "whipped" that's what they are doing and not the other thing.

[–] Hupf@feddit.org 2 points 1 week ago
[–] Rhaedas@fedia.io 22 points 2 weeks ago

I have no problem with the second one. If a customer asks you something and you can't help them, you don't just dismiss them. You might try to find the answer yourself, or find someone else who could help (the opposite of "not my department"). In the end you may not be albe to help them, but you should make an effort as an employee. Like you said, it's the basis of good customer service, something that I don't think is taught very much anymore (for reasons that delve into capitalism and other problems).

Third and fourth can go to hell.

[–] _stranger_@lemmy.world 4 points 2 weeks ago

Perfect dark comedy. I bet the corporate propaganda guy is a broken ex-clown, too sad to cry, and only his laughter soothes him.

[–] thefartographer@lemm.ee 70 points 2 weeks ago (1 children)

Wow, that got really abusive really fast...

[–] chemicalwonka@discuss.tchncs.de 12 points 2 weeks ago

that escalated quickly

[–] ech@lemm.ee 66 points 2 weeks ago (1 children)

Those last two are just...wow.

[–] wise_pancake@lemmy.ca 30 points 2 weeks ago

I wouldn’t violate my clients trust or disrespect them. That’s fair.

I thought the “I’m subhuman trash and I’ve only to serve my job” was a bit much

[–] __nobodynowhere@sh.itjust.works 52 points 2 weeks ago (3 children)
[–] bobs_monkey@lemm.ee 22 points 2 weeks ago* (last edited 1 week ago) (1 children)

Client: I clicked every link that said "hot singles in your area" and all I got was every trojan known to man, plus some guy named "James" from Bangladesh remoted into my computer and stole all of my banking information, and now I'm destitute.

GSA: that is all completely my fault, sorry I didn't show up or message you for a sexy night. Please move in with me until you're back on my feet, as Best Buy says it's my fault that you're a complete moron.

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[–] ivanafterall@lemmy.world 2 points 2 weeks ago
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[–] Draegur@lemm.ee 41 points 2 weeks ago (1 children)

man i wouldn't last a DAY there

i only "have clients" when i'm punched in, on the clock, being paid as we speak.

and that fourth sign, i used to honestly earnestly believe that in my past and it's taken a lot of work to overcome.

i am dangerously tempted to remove that sign in rather spectacularly destructive ways.

[–] cows_are_underrated@feddit.org 31 points 2 weeks ago (1 children)

You also have to remember: the customer is usually stupid as fuck and doesn't know anything, so that sign is straight up lying.

[–] Draegur@lemm.ee 14 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

People who haven't worked retail, sales, or customer service don't realize how staggeringly much of any soft-skills role comprises JUST figuring out what the fuck someone even wants or needs in the first place because they are so bad at articulating it themselves.

But, to be fair, everyone has their expertise in different areas and things that are common sense to me in my specialized role is completely unknown and novel to people who have entirely different sets of circumstances to deal with on a daily basis.

So yes they're contextually stupid AND they're also all too often socially stupid too because they are, via failures of rhetorical conditioning, primed to look down on "the help". Their extant frustration in the face of unmet needs is, when filtered through an attitude of misguided narcissism, thus transformed into sheer distilled repugnance. The faux "status" posturing of capitalism makes fools of everyone interacting with it.

At the end of the day, the solution comes down to:
taking in the full breadth of the client's situation,
distilling it down to its actionable components,
mapping out the vector of the conflict wherein needs are going unmet,
generating a set of actions that could each individually OR collectively address the conflict,
convincing them that this actually WILL solve their issue, and then, most importantly, and finally: obtaining their willingness to PAY for it.

it's a far more involved process than most salaried administrative-level keyboard punchers will EVER comprehend...

[–] spooky2092@lemmy.blahaj.zone 5 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

OR collectively address the conflict,
convincing them that this actually WILL solve their issue, and then, most importantly, and finally: obtaining their willingness to PAY for it.

My tact eventually came down to "You came to me for assistance, this is my recommendation and why. Either sign the form or fuck off, I have shit to do."

The number of people I had try to argue with me about things they know less than nothing about was infuriating for a time. But after a while I just went zen about it because at the end of the day, if your computer works or not, I only care if you pay me. Also made people sign off on the work before they got their shit back, because I got tired of scammers blaming me 6mo after the fact because they can't not click ads...

[–] Draegur@lemm.ee 5 points 2 weeks ago

bruh that line is SUCH a fucking MOOD: "things they know less than nothing about"

it speaks DIRECTLY to how people THINK they know shit, but all they know is incorrect shit.

They literally have negative knowledge.

[–] FabledAepitaph@lemmy.world 25 points 2 weeks ago (1 children)

If I saw this in the wall of a place I wanted to shop at, I'd probably just leave

I believe that these signs are not visible to customers

[–] roofuskit@lemmy.world 20 points 2 weeks ago (2 children)

No clue what your potato took s photo of. Best Buy it looks like, but why?

[–] Ste41th@lemmy.ml 17 points 2 weeks ago (1 children)

Read the signs that’s interesting also

[–] roofuskit@lemmy.world 8 points 2 weeks ago (4 children)
[–] Albbi@lemmy.ca 45 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

I will: Never violate the trust of my clients or disrepsect their property.

I will: Never say, "I don't know." Instead say, "I'll find out."

I will: Always understand that my clients' time is more valuable than my own. Sci-Fi conventions, car shows, and movie premieres be damned.

I will: Assume every problem is my fault, unless proven otherwise.

Geek squad. We'll steal your noods.

[–] roofuskit@lemmy.world 5 points 2 weeks ago

The one helpful comment. Thank you.

[–] bahbah23@lemmy.world 10 points 2 weeks ago

Open the link in a web browser and zoom in

[–] psx_crab@lemmy.zip 9 points 2 weeks ago

Some lemmy app like Boost will compress the picture by default so it load faster, just click on the HD button to have it show the uncompressed version

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[–] chemicalwonka@discuss.tchncs.de 9 points 2 weeks ago (2 children)

The country I live there is no Best Buy

[–] roofuskit@lemmy.world 16 points 2 weeks ago (3 children)

Well thanks for clearing everything up.

[–] chemicalwonka@discuss.tchncs.de 4 points 2 weeks ago

It was a fancy way for me to say that I wasn't the one who took the picture :)

[–] shoulderoforion@fedia.io 4 points 2 weeks ago

The Rain In Spain Falls Mainly On The Plain

[–] PP_BOY_@lemmy.world 1 points 2 weeks ago

The Residents pfp? Love it

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[–] 01189998819991197253@infosec.pub 18 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Wow. This place sounds more toxic than extremist politics. If I go to an interview and see this on the walls, I will point to it, say [loud enough for all to hear, but without yelling] "this view is exploitative, toxic, and unacceptably offensive, and I won't work here", turn around, and walk off.

[–] lordnikon@lemmy.world 17 points 2 weeks ago (1 children)

The problem is that's great for them you are not what they want. I started seeing these as like with spelling mistakes in scam emails they act as a filter for people that are not desperate or people that have enough self respect to not put up with it. That way they get the people they want that they can exploit to hell and back.

I agree. But that's why I say it loud enough for other employees to hear. It plants a seed. Maybe it'll grow, maybe it won't. But if it does, it'll be fruitful in that (soon to be former) employee, and maybe fruitful enough to cause an exodus.

[–] ThatGuy46475@lemmy.world 17 points 2 weeks ago (7 children)

How are you guys seeing the picture clear enough to read

[–] ivanafterall@lemmy.world 5 points 2 weeks ago (1 children)

In Firefox, I had to middle click the actual text/link itself to open the photo in a new tab, then it loaded the full resolution version. When I clicked the actual photo, I got an unreadable low-res version.

[–] buddascrayon@lemmy.world 6 points 2 weeks ago

Ah, that did it. I am on Firefox as well and was wondering why so many others were getting a clear picture while I was looking at so much blur.

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[–] SaharaMaleikuhm@feddit.org 15 points 2 weeks ago (1 children)

I have not created value for shareholders in a some time and I'm pretty pleased with that.

[–] chemicalwonka@discuss.tchncs.de 1 points 2 weeks ago

In a non-dystopian future the oligarchs will send the police of the new empire to hunt you down for committing such a crime haha

[–] psx_crab@lemmy.zip 11 points 2 weeks ago (1 children)

Never say "I don't know", instead say "i'll find out"

What is the airspeed velocity of an unladen swallow?

[–] bobs_monkey@lemm.ee 5 points 2 weeks ago

African or European? Asking for a friend.

[–] wise_pancake@lemmy.ca 7 points 2 weeks ago

I serve Kier in all I do

[–] electric_nan@lemmy.ml 3 points 2 weeks ago

Obviously working since everyone knows GeekSquad is the peak of quality and professionalism /s

[–] Maeve@kbin.earth 3 points 2 weeks ago

Play, sleep, imagination*, is important.

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