Already signed up. Got the login verification email, followed through and did the security thing, “type the word from our sidebar below” passed all that and can not login.

I appreciate that but don’t bother. I tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I’ve tried enough times and never had any success so I won’t be trying again.

I think they signed up at 50501.chat.

It's a shame that Lemmy is missing out on new users just due to signup issues.

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[–] theblips@lemm.ee 24 points 6 days ago (2 children)

Idk, I'm on lemm.ee because I tried sh.itjust.works and just never got an email. It is frustrating when it happens

[–] TheDude@sh.itjust.works 8 points 6 days ago (1 children)

Hey there! I'm sorry that you didn't receive the activation email. Can I ask how long ago this was? I recently changed our email provider and want to make sure it wasn't after the fact. Thanks!

[–] Ledericas@lemm.ee 3 points 6 days ago (1 children)

I accidentally did one for ml and world's and never got a response, realized those are authotarian sites

[–] seejur@lemmy.world 4 points 6 days ago

Really dodged a bullet with ml

[–] mrodri89@lemmy.zip 7 points 6 days ago

Meh, oh well. Good luck to them.

You can never expect perfection on any service. Especially a non for profit. It takes time and sometimes technical difficulties.

Also, there's a bunch of other instances to try or even trying to find contact information should have been first instinct.

[–] x00z@lemmy.world 4 points 6 days ago

Could just be paid actor. Reddit has been ticking off all the other red flags already, so why would it not try and destroy reputations this way?

[–] SplashJackson@lemmy.ca 4 points 6 days ago

What a wimp. I couldn't sign up on my first instance so I lurked for a week and tried another instance. Just think of how much the fediverse would be saved of my pleasant quips if I gave up so easily

[–] Crashumbc@lemmy.world 3 points 6 days ago* (last edited 6 days ago) (1 children)

[–] rickyrigatoni@lemm.ee 2 points 6 days ago (1 children)

[–] drool@lemmy.catsp.it 3 points 6 days ago (1 children)

(☞ﾟヮﾟ)☞

[–] rickyrigatoni@lemm.ee 3 points 6 days ago

◝(ᵔᗜᵔ)◜

[–] corsicanguppy@lemmy.ca 2 points 6 days ago

missing out on new users just due to signup issues.

George Carlin has a lot to say about half the people on the planet.

[–] krolden@lemmy.ml -1 points 6 days ago

Who cares

[–] prole@lemmy.blahaj.zone 0 points 6 days ago

Oh no. Anyway.

[–] southsamurai@sh.itjust.works 68 points 1 week ago (36 children)

Frankly? Good.

I hate to be the asshole, but if someone is either that stupid, or that unwilling to put in even the most basic effort, I don't want them here.

My mom signed herself up for lemmy. In her early seventies, kinda ignorant of tech stuff, and did it all on her lonesome. So did my 12 year old niece. So did my cousin with Downs.

Yeah, a kid with downs syndrome could manage to sign up for lemmy. Didn't need any help beyond "hey, hairball, which lemmy?". That's it. Just wanted to know what instance he should pick.

But he sure as fuck got logged in just fine.

So, when I see these people on reddit that can't be bothered to do what you would do on any website that you have trouble logging into, I'm perfectly fine with them not being here. They aren't going to be bringing anything useful with them at all.

[–] Crashumbc@lemmy.world 9 points 6 days ago (2 children)

The fact that this trash comment got 60 up votes IS the main issue.

A large group of Lemmy actively wants to stay a elitist circle jerk...

[–] Draconic_NEO@lemmy.dbzer0.com 2 points 5 days ago

This is going to be a big problem because like it or not, it is the large group of "laugh and upvote" people who make platforms successful, the ones who never create content or have strict dedication, yet still influence the platform by way of voting patterns and occasional comments.

Without these people the platform ends up being emptier, and less people will want to create content when they get less attention. So the elitist attitude that "They need to be dedicated to join, fill out the application to determine your worthiness" ends up hurting the Fediverse much more than it helps it.

[–] trk@aussie.zone -1 points 6 days ago (2 children)

TIL that expecting a tiny slither of effort from participants is "elitist"

[–] drtaco@lemmy.dbzer0.com 12 points 6 days ago* (last edited 5 days ago) (2 children)

This was more celebrating that a problematic email server was preventing new users from signing up.

Assuming it's because the user is stupid or lazy, that's the elitist part.

[–] dumblederp@aussie.zone 6 points 6 days ago* (last edited 6 days ago) (2 children)

I tried to make a sh.itjust.works account earlier today as a backup, when I verified the email I couldn't login, it told me my details were incorrect, the details I'd just saved in my browser from the account creation process. Shit does not just work.

I mean I'll get around to making another account on another instance, but sh.itjust.works has account creation issues. The people acting elitist about it are fucken gronks because they haven't actually experienced the issue.

[–] InEnduringGrowStrong@sh.itjust.works 6 points 6 days ago (1 children)

Hey there,
Sorry you've had issues.
If you can PM me your email I can take care of it.
I'm also on Matrix, which might be ideal as lemmy PMs aren't exactly secure (they can be read by your local admin as well as the remote admin, so mihht not bmuch of a problem in this case, but still)

[–] dumblederp@aussie.zone 5 points 6 days ago (1 children)

Can you check by user name? Same u/n, your instance.

[–] InEnduringGrowStrong@sh.itjust.works 5 points 6 days ago (1 children)

Your email was already verfied in the database, but if you follow that link again lemmy just tells you it failed instead of telling you it's already verified.
You should be able to just login.
If not let me know.
Worst case it might need a password reset.
We did test new signups again this morning and it worked.

[–] dumblederp@aussie.zone 4 points 5 days ago

I went through the pw reset process, set a new pw and it let me login. Thx

[–] TheDude@sh.itjust.works 5 points 6 days ago (1 children)

sh.itjust.works

Give that link a try again otherwise as @InEnduringGrowStrong@sh.itjust.works mentioned send us a PM with your account and we'll manually verify it.

Thanks

[–] InEnduringGrowStrong@sh.itjust.works 3 points 6 days ago

Database query says it's already verified

[–] trk@aussie.zone -3 points 5 days ago (1 children)

Dunno about the person I was replying to, but I was assuming they were lazy. And potentially stupid, but mostly the laziness was the critique.

"Oh no, I clicked the button and it didn't do what I thought it would. Oh well, I give up! My time is too precious to try any sort of critical thinking. I'll just post on reddit instead. Updoots to the left, thanks for the gold kind stranger. Dopamine boost achieved."

[–] drtaco@lemmy.dbzer0.com 1 points 5 days ago

Okay, I updated my previous comment to "stupid or lazy" instead of just stupid so it more accurately applies your bunk assumption.

Assuming it's worth troubleshooting a broken just to interact with your salty comments calling people lazy because an email server isn't working is shitty and elitist, regardless of whether you want to hear that.

There's a lot of reasons to not use reddit, but the signup process is one of the first interactions users have with a site. Right now, reddit has a smoother experience than lemmy in that specific regard, and it's better to acknowledge than pretend otherwise.

[–] exasperation@lemm.ee 5 points 6 days ago

The instance admin is literally in this thread acknowledging that their mail server is having issues. Doesn't matter how much effort the users put in if the verification email never goes through.

Seeing that someone is having trouble signing up, and jumping to the conclusion that it's the user's fault, might not even be elitist, just dumb.

[–] Whateley@lemm.ee 12 points 6 days ago* (last edited 6 days ago)

What a juvenile and elitist attitude. It's a fucking link aggregator, not a litmus test for someone's intelligence or value. Grow the fuck up.

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[–] admin@50501.chat 38 points 1 week ago (2 children)

Hey, one of the instance admin here of 50501.chat

Sadly, our SMTP provider is giving issues with holding emails. I have reached out to everyone affected and they should be able to re-sign up. I hope this does not deter people from signing up again on the instance :)

We try to be balanced but its hard to keep bots/bad actors at bay vs open-ness.

[–] threelonmusketeers@sh.itjust.works 7 points 6 days ago

Thanks for chiming in with an update! Hope things go well.

I hope this does not deter people from signing up again on the instance :)

I hope so too. Looks like we might have lost one, though :)

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[–] Die4Ever@programming.dev 36 points 1 week ago* (last edited 1 week ago)

On Reddit you see tons of people giving up due to signup issues, usually due to emails I think. Instance admins should really double check their process and make sure it's all working often.

And the app devs too, if you can signup through the app gotta make sure it works on instances with captchas/email verification/etc

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