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And can only use that 15% off in their boutique store where stuff is more expensive than other outlets

Honestly, I think if companies were forced to deal with the electronic waste they create, they wouldn't be so chill about bricking devices like this. I really wish there was a law that dictated any electronics you output, you are required to take back. Then maybe we wouldn't have as many situations like this today.

Boycotting Logitech is easy moving forward; Don’t buy their crap.

You're like 5 years too late on that for me. I bought a mouse in 2019. And in 2020 the mouse died. Wouldn't even turn on. Wouldn't charge. Dead.

I call up logitech, and ask what my options are. Basically my options are "fuck you". Couldn't even send it in for repair at all.

Compare this to 2005. I had a mouse in those days I paid $200 for. Which in those days was quite a bit. My then girlfriend broke my mouse. So I called logitech to ask how much it cost to fix. I had the mouse about 2-3 years at that point. So I knew it wasn't under warrenty, but I figure maybe repair is cheaper than buying a new one.

Guy on the phone says "Nah, I'll just ship you one". And I was confused. I asked "Oh. How much is that?" And he says "Don't even worry about it. Lets just send you a replacement."

Week later I had a free replacement on my doorstep. Instant recurring customer.

But now? Between deminishing product quality, disappearing customer service, and enshitified policies, I no longer feel like I'm a logictech customer for the past 5 years. This after being a huge cheerleader of theirs since the early 2000s. Maybe late 90s.

These companies do not seem to get that the easiest way to generate consistant revenue is with repeat business. I'm no longer a logitech customer, but I still have a lot of logitech products. Whenever they die, they'll be replaced with something else.

This is why it’s a great idea to refuse to install everything that’s possible, including smart switches, cameras, lights etc. that rely on the good will of some company to keep running.

Even then you can get fucked over. I've used Hue smart lights for years, and back when I bought them, you didn't need an account to use them, just an app and network connection. Years later, they forced an online login for the app, requiring you to be online to interface with the bulbs. You can kind of work around it with Home Assistant, but you still need the account now to add the bulbs, and I don't think scenes work without an account either now.

There need to be strong regulations to prevent this sort of Ewaste. As long as companies can get away with this they will.

And no, voting with your pocket book isn't going to change their behavior.

Unfortunately, Logitech ended support for their T1432 modal trebuchet last year.

They did the same with their universal remotes. Fucking dead in this housre

I get no longer supporting products, but bricking them?

I think what's happening in the background here is these "Internet of Trash" devices hook to cloud infrastructure for which the business no longer wants to pay.

If they were interested in actually building something useful, they would open up their API layers and add a way to link them to different services. But since they don't give a fuck about you as a customer, they plan poorly as a business, and they have no ability to produce well-engineered software, instead they code everything so that it is hopelessly coupled (probably through hard-coded things up to and including certificates) with specific garbage they made, make it impossible to move to anything else, and then brick your shit.

Nest bricked my security system (after magically installing Assistant on it [oh by the way it has an undocumented microphone]), at least they gave you $100... in gift cards to the fucking google store. Logitech isn't even that smart.

or Matter