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A place for all those who loathe AI to discuss things, post articles, and ridicule the AI hype. Proud supporter of working people. And proud booer of SXSW 2024.

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I work for a supermarket that's recently rolled out AI chatbots to "help" customers find items in store instead of asking staff. (lemmy.blahaj.zone)

submitted 1 week ago by Cevilia@lemmy.blahaj.zone to c/fuck_ai@lemmy.world

62 comments fedilink hide all child comments

The idea being it reduces the number of staff needed to run the store because now we can restock shelves uninterrupted.

Of course, that's not what's happening. Instead of being asked where our canned mushrooms are, we're now being asked where aisle 31 is, and we're having to take extra time to find out what their actual question is.

Because there are only 14 aisles in the store.

Oh, and I actually like being asked where stuff is, because it breaks up the monotony of bringing out rollcomp, rotating, stocking, facing up, putting back rollcomp, repeat until lunch.

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