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"hey instead of working on the projects that you are responsible for, can you spend your whole week answering 10 peoples complex questions since you're the only one that can answer them"
But from the companies perspective this is a net-gain.
You've just unblocked 10 people so they can continue to work... and even if their weekly individual productivity is 25% of yours, combined they're doing more than twice the amount of work you're doing and it only cost the company a week of your time.
Yeah, at times it's frustrating and distracting, but hopefully you're getting compensated for the knowledge you bring inaddition to the work you deliver.
...and then you get reprimanded for lackluster productivity (judging by progress on the projects on your own plate). 😑
You lifting up others doesn't translate to losing yourself up, unless there is (unusually) healthy culture about that in your company.
You have a good point... and I've worked on both sides of the fence. Currently, I'm at the "healthy culture" camp, but it wasn't always that way.
While I was working at companies that had a not-so healthy culture, there were things I did to "bring visibility" to these non-work tasks. However, I should add that at these types of companies didn't really offer a lot of financial compensation for this non-work, but at no-time did anyone challenge my productivity.
Basically, I'd suggest:
Yeah, answering questions and debugging issues sounds great to me... As long as the employer acknowledges that takes time and work, and brings value. And also somewhat acknowledges it as a proper role, and not something being done "in the meanwhile"/"on the side", since just interrupting work to answer questions knocks you out of the flow, so to speak.